BoviSync Privacy Policy

Last updated: June 12, 2026

Effective date: June 12, 2026

This Privacy Policy explains how Dairy LLC DBA BoviSync (“BoviSync,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit our websites, use our mobile applications, use our web applications, contact us, interact with support, or use BoviSync services.

This Privacy Policy covers personal information, website information, product telemetry, support information, cookies, analytics, and chatbot interactions. Farm Data rights for logged-in BoviSync product use are governed primarily by the BoviSync End User License Agreement.

Plain-English Summary

Your Farm Data belongs to your farm. Farm Data ownership and use are described in the BoviSync End User License Agreement. Farm Data includes farm and herd operational data, imported data, calculated values, reports, scores, analytics, alerts, recommendations, and farm-attributable outputs.

This Privacy Policy explains personal information and product data practices. It covers things like your name, email, login information, cookies, device information, support messages, product telemetry, and chatbot interactions.

We use information to provide and improve BoviSync. This includes operating the website and app, supporting customers, securing accounts, fixing bugs, improving navigation, and communicating with users.

We do not sell Farm Data. We do not sell, license, assign, transfer, or commercialize Farm Data as a standalone dataset.

We use telemetry to improve the product. We may collect usage, error, performance, click, device, browser, app-version, and session information. We use commercially reasonable efforts not to intentionally include Farm Data in general product telemetry.

We may review chatbot interactions. We may review chats to improve assistant quality, diagnose errors, measure usefulness, and improve help content. If Farm Data is entered into a chat, it remains protected as Farm Data under the EULA.

Business transactions do not turn Farm Data into a standalone asset for sale. Farm-level data may not be disclosed in transaction diligence without the affected Farm’s written consent, except where redacted, de-identified, or aggregated and subject to confidentiality, no-use, and no-reidentification restrictions.

Scope

This Privacy Policy applies to:

  • BoviSync websites;
  • BoviSync mobile applications;
  • BoviSync web applications;
  • account registration and login;
  • customer support and communications;
  • product telemetry;
  • cookies and analytics;
  • chatbot and AI assistant interactions; and
  • marketing and demo requests.

Logged-in use of the BoviSync software platform is also governed by the BoviSync End User License Agreement. If this Privacy Policy conflicts with the EULA regarding Farm Data, the EULA controls unless this Privacy Policy gives the Farm stronger protection.

Information We Collect

Account and Contact Information

We may collect information you provide when you create an account, request a demo, contact support, register for training, subscribe to communications, or otherwise interact with BoviSync, including:

  • name;
  • email address;
  • phone number;
  • company or farm name;
  • billing contact information;
  • role or job title;
  • login credentials or authentication information;
  • communication preferences; and
  • messages, attachments, or forms you send to us.

Website, Device, and Browser Information

When you visit our websites or use our applications, we may collect:

  • IP address;
  • device type;
  • operating system;
  • browser type;
  • app version;
  • referring website;
  • pages viewed;
  • links clicked;
  • session information;
  • approximate location derived from IP address;
  • cookie identifiers; and
  • analytics information.

Product Telemetry

We may collect Product Telemetry from use of the BoviSync platform, including:

  • pages and features used;
  • clicks and navigation paths;
  • session flows;
  • errors, crashes, and diagnostics;
  • performance timing;
  • device, browser, and app-version information;
  • logs used to troubleshoot or secure the service; and
  • support and diagnostic metadata.

We use commercially reasonable efforts not to intentionally include Farm Data in general Product Telemetry. If Farm Data is incidentally captured in telemetry, error logs, support records, URLs, request payloads, screenshots, or diagnostic materials, we treat it as Farm Data under the EULA.

Farm Data

Farm Data is defined in the BoviSync End User License Agreement. Farm Data includes farm and herd operational data, imported data, integration data, calculated values, reports, scores, analytics, alerts, recommendations, and farm-attributable outputs.

Farm Data ownership, permitted use, service-provider access, de-identification, transaction limits, export, retention, deletion, and AI restrictions are governed primarily by the EULA.

Chatbot and AI Assistant Interactions

If BoviSync provides chatbot, AI assistant, automation, recommendation, or decision-support features, we may collect:

  • prompts or questions submitted by users;
  • assistant responses;
  • chat feedback;
  • timestamps;
  • user and account identifiers needed to operate the feature;
  • technical logs;
  • error information; and
  • related support or diagnostic information.

We may review chatbot interactions to improve assistant quality, diagnose errors, measure usefulness, improve help content, and improve the user experience.

If a user enters Farm Data into a chatbot or AI assistant, that content remains Farm Data and is protected under the EULA.

We do not use Farm Data in chatbot conversations to train cross-farm models, unrelated third-party models, or external models not used to provide or improve BoviSync services for the Farm, except where the Farm has expressly authorized otherwise.

Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

  • operate the website and applications;
  • remember preferences;
  • support login and security;
  • measure website and product usage;
  • understand how visitors and users interact with BoviSync;
  • improve content and navigation; and
  • support marketing and communications.

We may use analytics tools such as Google Analytics and Clicky to understand website and application usage.

How We Use Information

We may use information to:

  • provide, operate, maintain, and improve BoviSync;
  • create and manage accounts;
  • authenticate users;
  • provide customer support;
  • process billing and payments;
  • troubleshoot issues;
  • monitor performance;
  • detect, prevent, and respond to security incidents;
  • analyze website and product usage;
  • improve user experience and navigation;
  • improve chatbot and assistant quality;
  • send administrative notices;
  • send marketing communications where permitted;
  • respond to requests, demos, and inquiries;
  • comply with law and legal process;
  • enforce agreements; and
  • protect the rights, safety, and security of BoviSync, customers, users, and others.

How We Use Farm Data

Farm Data is governed primarily by the EULA.

In summary:

  • each Farm owns its Farm Data;
  • BoviSync does not own Farm Data;
  • BoviSync may use Farm Data only as allowed by the EULA;
  • BoviSync does not sell Farm Data as a standalone dataset;
  • BoviSync may use De-Identified Aggregated Data if no farm or person can reasonably be identified, singled out, re-identified, or reconstructed;
  • Service Providers may access Farm Data only as needed and only under protective obligations;

Farm Data inside chatbot interactions remains Farm Data; and

  • transaction-related access to farm-level Farm Data is restricted as described in the EULA.

How We Share Information

We may share information as described below.

With Authorized Users and Farm-Approved Third Parties

We may share Farm Data and account information according to Farm account permissions, admin settings, integrations, API authorizations, or written instructions.

A Farm may authorize employees, consultants, veterinarians, nutritionists, DHIA organizations, processors, advisors, service providers, software integrations, API users, and other third parties to access its Farm Data.

With Service Providers

We may share information with Service Providers that help us operate, host, support, secure, maintain, troubleshoot, audit, or improve BoviSync.

Service Providers may include hosting providers, infrastructure providers, customer support tools, analytics providers, error-monitoring providers, payment processors, email providers, security vendors, contractors, consultants, and AI providers.

Service Providers that access Farm Data must be bound by confidentiality, restricted-use, security, and no-reidentification obligations at least as protective as the EULA.

For Legal Compliance and Protection

We may disclose information if required by law, subpoena, court order, regulation, or other valid legal process.

Unless legally prohibited, we will use commercially reasonable efforts to notify the affected Farm before disclosing Farm Data so the Farm may seek protection or limit disclosure.

We may also disclose information where reasonably necessary to protect rights, safety, security, prevent fraud, investigate misuse, or enforce agreements.

Business Transactions

If BoviSync is involved in a financing, investment, merger, acquisition, sale of assets, reorganization, recapitalization, conversion, or similar transaction, we may disclose information reasonably necessary to evaluate or complete the transaction, subject to appropriate confidentiality and restricted-use obligations.

We will not disclose farm-level Farm Data to a prospective purchaser, merger partner, financing source, strategic investor, lender, advisor, or other transaction party without the affected Farm’s written consent, except where the information is redacted, de-identified, or aggregated so that the Farm cannot reasonably be identified, singled out, re-identified, or reconstructed.

BoviSync will not sell, transfer, or exclusively license Farm Data as a standalone asset class. Any successor, buyer, surviving company, or acquirer of BoviSync must assume the Farm Data obligations in the EULA in writing.

De-Identified Aggregated Data

We may create and use De-Identified Aggregated Data for benchmarking, product development, research, quality control, analytics improvement, system monitoring, and platform improvement.

We may not use or disclose De-Identified Aggregated Data in a way that reasonably identifies, re-identifies, singles out, or reconstructs any Farm, Farm user, employee, animal owner, or natural person.

Marketing Communications

We may send marketing communications if permitted by law or with your consent where required.

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us at support@bovisync.com.

Even if you opt out of marketing communications, we may still send transactional, administrative, security, billing, support, or service-related messages.

Data Retention

We retain information for as long as reasonably necessary to provide BoviSync, comply with legal obligations, resolve disputes, maintain security, enforce agreements, support accounting and audit requirements, and operate the business.

Farm Data export, retention, and deletion rights are governed by the EULA.

BoviSync may retain Farm Data after termination only as reasonably necessary for backups, legal compliance, security, dispute resolution, audit logs, fraud prevention, accounting, support records, or system integrity. Retained Farm Data remains protected by the EULA.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No system is perfectly secure. Customers and users are responsible for maintaining secure passwords, user permissions, devices, local networks, and third-party access.

Children

BoviSync is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

International Users and Privacy Rights

BoviSync is based in the United States. If you access BoviSync from outside the United States, your information may be processed in the United States or other countries where BoviSync or its Service Providers operate.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of personal information.

To exercise privacy rights, contact us at support@bovisync.com. We may need to verify your identity before responding.

Third-Party Websites and Services

BoviSync may link to third-party websites, integrations, services, or applications. We are not responsible for the privacy practices, security, or content of third-party services.

If a Farm authorizes a third-party integration or third-party access, that third party’s use of information may be governed by its own terms and privacy policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

If we make material changes, we will provide notice as required by law or our customer notice practices.

No update to this Privacy Policy may materially weaken the Farm Data protections in the EULA unless approved as required by BoviSync’s governing documents and applicable law.

Contact Us

If you have questions about this Privacy Policy, contact us at:

BoviSync Dairy LLC DBA BoviSync 10 Forest Ave Suite 101, Fond du Lac, WI 54935

  • support@bovisync.com

https://support.bovisync.com